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Press Release - HMRC targeting of victims
The APPG • 15 November 2023

HMRC targeting of victims not fraudsters must end.

***Press release under embargo until 16 November, 2023***


HMRC targeting of victims not fraudsters must end


The Investment Fraud All Parliamentary Group delivers damning evidence of the activities of HMRC


**Westminster – November 16, 2023** - Evidence unearthed by the APPG shows that HMRC is levying tax charges against investment and pension fraud victims - rather than the perpetrators of the crimes. The inquiry by an influential cross-party panel of MPs and peers has found this is leading to devastating welfare and financial issues amongst victims.


The APPG are particularly concerned by reports presented to them by clinical psychologists and heard directly from victims that HMRC are causing an acute risk of suicide, hospitalisations, loss of homes, marital breakdowns bankruptcies amongst victims already struggling to deal with life changing financial losses due to fraud.


The details are being revealed today at Parliament (Thursday 16 November) in the first inquiry report from the Investment Fraud All Party Parliamentary Group. The inquiry was set up in June 2023 to hear from victims and expert witnesses and to consider what steps should be taken to improve victim outcomes and reform the current system.


Leading lawyers and experienced investigators gave evidence to the inquiry and described the suspected frauds involved as complex, often committed by regulated advisors or professional advisors, often involving false or misleading advice and/or part of a broader suspected conspiracy to defraud. They described how this issue has had a particularly stark impact on pension savers and groups that are highly targeted by fraudsters such as sports professionals and military veterans.


Barrister Adam Richardson of 1EC Chambers commented, “These are historic suspected crimes that took place often over 10 years ago with HMRC taking action decades later against victims whilst ignoring the actual criminality and offences that have taken place. They are chasing low-hanging fruit, innocent victims of crime, whilst completely ignoring the criminals and scammers who are breaking the law. It’s draconian, completely unjust and allowing fraudsters to run riot with impunity.”


HMRC reportedly has no policy in place for dealing with victims of pension and investment fraud which tax advisors reported to the Inquiry means HMRC are operating in an inconsistent manner without accountability and without a clear route available to victims to challenge liabilities.


Expert witnesses also raised concerns that HMRC are not a signatory to the Victims Code of Practice. The inquiry also considered evidence from clinical psychologists and counsellors treating victims who reported that victims were experiencing “secondary victimisation” directly by HMRC actions themself including significant emotional and physical harm. They highlighted an acute risk to life if HMRC continues with its current strategy.


Numerous victims themselves also gave evidence of being driven to attempt suicide in addition to revealing how they had been hospitalised and suffered nervous breakdowns because of this issue.


Commenting on the report, Rick Muir, Director of the Police Foundation, an independent think tank for policing in the UK said: “This report should be taken very seriously by the government and immediate action must be taken. Investment scams can have terrible human consequences. Tackling these threats is being insufficiently prioritised within both policing and HMRC and much more needs to be done to support victims. The scandal of ‘double victimisation’ needs to end: HMRC should not be pursuing fraud victims for tax liabilities incurred as a result of the fraud.’


Caroline Nokes, MP for Southampton North and Romsey and Co-Chair of the APPG on Investment Fraud, commented: “The report makes for sober reading. Our APPG Inquiry has heard reports of a myriad of ways in which investment and pension fraud victims are being comprehensively failed in the UK right now. There appears to be no justice at all for these victims. HMRC are contributing to poor mental and physical health outcomes for victims, with barely existent policies or safeguarding. The accounts of witnesses were heart-breaking and painted a picture of misery and a total disregard for victim welfare. HMRC’s focus should be on stopping these frauds at source and holding the perpetrators responsible – not persecuting victims.”


APPG Co-Chair Alex Sobel, MP for Leeds North West added: “ The Government must now listen and put a stop to this practice and ensure a better system of protection and support for investment and fraud victims. What we have right now is a system causing great harm to victims and compounding their trauma creating a double victimisation as they are subjected to re-traumatisation and further losses by HM Revenue & Customs. That must stop. A clear, transparent policy and new codes of practice are urgently required at HMRC to ensure victims are treated appropriately. The APPG will not rest until tangible improvements are delivered”


The APPG is calling for an immediate suspension of charges against victims, an independent government review and reform at HMRC.


Sir Stephen Timms, former Treasury Minister and the current Chair of the Work and Pensions Select Committee sat on the Inquiry panel and stated: “Treasury and HMRC have important and difficult jobs to do. Its vital for all of us that they raise the revenues due, but there must be appropriate checks and safeguards, as HMRC recognises in its Charter Responsibilities. The system does not appear at present to be operating fairly towards victims of crime. Careful steps to safeguard victims have been taken in other countries, but not in the UK. With clear evidence of direct harm being caused to victims, there is a compelling case for a thorough, independent review. This inquiry supports the conclusion of the Work and Pensions Committee in its March 2021 report that HMRC must do more to support scam victims left owing large tax bills.”


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Notes :


1. For media enquiries, please contact the APPG secretariat on secretariat@investmentfraudappg.co.uk


2. Victim representatives Danny Murphy (Match of the Day Presenter representing sports professionals impacted by this issue) and Sue Flood (APPG Victim Representative and pension fraud victim representing pension victims) have kindly offered to be interviewed. Sue can also organise interviews with other victims. Please contact Sue Flood on hello@investmentfraudappg.co.uk if this is of interest. Panel members and parliamentarians are also available to be interviewed on the subject.


3. The All-Party Parliamentary Group (APPG) on Investment Fraud comprises cross-party parliamentarians and peers who share concerns about the current treatment of investment fraud victims in the UK. MPs and members of the House of Lords from all parties supporting this APPG include: Caroline Nokes (Chair), MP for Romsey & Southampton North, Conservative Party Alex Sobel (Chair), MP for Leeds North West, Labour Party Barbara Keeley, MP for Worsley & Eccles South, Labour Party Alison McGovern, MP for Wirral South, Labour Party Toby Perkins, MP for Chesterfield, Labour Party Sir Stephen Timms, MP for East Ham, Labour Party Lord Mann of Holbeck Moor Keller Postman UK Ltd (Solicitors) currently act as the secretariat to the APPG. More information about the group, including its full membership list, is available at https:// www.investmentfraudappg.co.uk


4. The current APPG Advisory Panel comprise: Carly Barnes (Chair)- Phoenix Sport and Media Group Adam Richardson - Barrister, 1 Essex Court Sue Flood - Victim Representative. Andy Agathangelou - Transparency Taskforce Margaret Snowdon OBE- The Pensions Scams Industry Group Rick Muir - The Police Foundation APPG Supporters include : The Police Foundation Tiger Law 1 Essex Court The Pensions Scams Industry Group The Transparency Taskforce St Paul’s Chambers POC Management.


6. Since the formation of the APPG, the APPG has held regular meetings at which we have had the benefit of hearing from and questioning a wide range of investment and pension fraud experts. These have included leading lawyers, former detectives and tax officials, academics, researchers and policy advisers, professional and specialist bodies as well as tax and financial advisors, clinical psychologists, counsellors and police and tax officers.


7. More information about the inquiry, is available at https://www.investmentfraudappg.co.uk/ inquiry The Conclusions drawn from evidence presented include :

• There is very little to no support for victims following investment fraud.

• Victims are struggling to navigate through a disjointed and complex system in the aftermath of fraud.

• Tax liabilities are blighting victims and are causing severe financial issues and acute mental and physical health issues and family breakdowns.

• Victims are feeling no sense of justice at all - especially from HMRC and feel they are being failed by poor investigation and prosecution rates.

• Investigators claim weak regulation and complex government backed incentive schemes have being exploited by fraudsters.

• There appears to be a significant lack of knowledge of specialist fraud knowledge within the Treasury & HMRC and victims are reporting that HMRC exhibit in practice very little empathy for victims.

• The government’s new fraud strategy launched in May this year (2023), a new Fraud Strategy : Stopping Scams and Protecting the Public, whilst welcomed, does not deal with serious complex investment and pension frauds nor tax liability issues.


9. Key Inquiry recommendations include:

- A moratorium and amnesty for historic victims to avoid foreseeable and preventable loss of life and further harm to victims;

- An independent government inquiry into this issue;

- Reform at HMRC to include prioritisation adjustment, widespread training, new guidance and the introduction of a specific unit and panel within HMRC to deal with investment and pension fraud cases;

- The introduction of new legislation to regulate HMRC’s treatment and taxation of victims;

- The introduction of a new victim welfare advocacy service.

31 March 2025
Westminster, April 2025– Carly Barnes-Short, co-chair of The Investment Fraud Committee, was recently interviewed by TaxWatch for their recent report, Regulation of the Tax Advisory Market: The Effect of Non-Regulation and the Case for Change. The report highlights the serious risks posed by the minimal regulation in the UK tax advisory market, revealing how this lack of oversight can lead to significant economic harm, including investment fraud and misleading advice to taxpayers. One of the key findings of the report is the alarming impact that unregulated or poorly regulated tax advisers can have on taxpayers. Specifically, fraudulent tax advisers have caused widespread financial damage to individuals and businesses, particularly in the realm of research and development (R&D) tax relief claims, where one-quarter of claims were found to be erroneous or fraudulent in 2020-21, costing the UK economy over £1 billion in lost tax revenue. In her interview with TaxWatch, Carly emphasised the need for stronger regulation to protect taxpayers from investment fraud Carly said:  "Investment fraud victims often face not only the financial burden of fraudulent advice but also the emotional and psychological toll of feeling betrayed by trusted professionals. In the current tax advisory market, individuals are exposed to substantial risks when tax advisers operate outside of a regulatory framework. This creates a situation where fraudsters and can exploit a lack of oversight to mislead and defraud taxpayers, resulting in devastating financial losses. A more regulated, transparent system would better protect investors and ensure the integrity of the market." The TaxWatch report calls for a new independent regulatory body for tax advisers in the UK, ensuring that all practitioners are properly qualified and monitored. This would address the gaps in consumer protection, prevent misleading tax claims, and reduce the significant economic harm caused by fraudulent or erroneous advice. Carly further explained:  "Without strong oversight, we leave the door open for unethical advisers to exploit vulnerable taxpayers. A new regulatory system would help prevent such exploitation by providing clear standards for tax advisers, better protecting investors, and enhancing consumer confidence. This is not just about protecting individual taxpayers; it's about safeguarding the UK’s economy from billions of pounds in lost tax revenues." The report highlights a tax advice market that operates like a regulatory Wild West, leaving individuals and businesses vulnerable to poor or exploitative advice.The TaxWatch report also draws on international models, including Australia’s robust regulatory approach, which combines mandatory registration, effective enforcement, and real-time data sharing, as a blueprint for potential reforms in the UK. Based on its findings, TaxWatch recommends the creation of an independent regulatory body with appropriate statutory powers that would: Require registration and minimum qualification standards for all tax advisers Implement robust monitoring of compliance with professional standards Enable effective data sharing with HMRC to identify emerging risks Include proportionate enforcement powers Enhance consumer protection through accessible complaints processes and improved safeguards The report concludes that these reforms would create a regulatory environment that better protects taxpayers while supporting qualified tax advisers in their practice. Effective regulation could help reduce economic impacts on individuals and businesses resulting from poor advice, while also addressing aspects of the tax gap related to non-compliance. TaxWatch urges the government to prioritise these reforms, noting that the billions lost to non-compliance facilitated by unregulated advisers represent a significant opportunity to strengthen public finances while protecting vulnerable taxpayers from exploitation and getting into ruinous tax debt with HMRC.
20 March 2025
A new All-Party Parliamentary Group (APPG) Committee on Investment Fraud has been launched this week, spearheaded by a cross-party group of MPs and led by expert victim campaigner and lawyer Carly Barnes-Short. The rise of investment and pension fraud is rapidly becoming one of the most pressing issues facing UK investors and pension savers. Victims often find themselves fighting against powerful financial institutions and complex tax liabilities, with little recourse for justice or financial redress. This APPG Committee aims to put an end to this by amplifying the voices of victims and pushing for much-needed reforms. Carly Barnes-Short, a leading campaigner for victims of financial fraud and an experienced lawyer, has been at the forefront of driving the initiative. Speaking on the launch, she said: “I am very proud to be co-chairing this vital new APPG. For too long, victims of investment and pension fraud have been left in the shadows, struggling against a broken system. Our mission is to ensure these victims receive the support, recognition, and protections they deserve. We will challenge systemic failures in law enforcement, taxation, regulation, and government responses to fraud, while pushing for reforms that will better safeguard investors and pension savers.” The APPG Committee is made up of MPs, experts, and victim advocates committed to addressing the growing threat of investment fraud. Its primary goals include: Supporting victims of investment and pension fraud in their fight for justice. Challenging the role of law enforcement, HMRC, and financial institutions in failing to adequately protect victims. Advocating for stronger regulations to prevent fraudulent schemes and financial abuse. Investigating long-standing fraud issues and heavily targeted sectors to create lasting reforms. The group will also work closely with the wider Investment Fraud & Financial Services APPG to promote transparency and accountability in the financial services sector. Commenting on the launch, one of the founding MPs said: “We are witnessing an alarming increase in investment fraud cases, which devastate the lives of ordinary people. This APPG provides a platform for those affected to have their voices heard in Westminster and work towards a financial system that is both fair and secure. I’m proud to be part of a group that is focused on much needed reform.” The new APPG Committee will be operating with a focus on creating systemic change. It will provide a vital channel for expert briefings, parliamentary seminars, and campaigns, ensuring victims’ voices are central in shaping future policy.  This important initiative is expected to drive significant reforms in the UK’s approach to financial crime and fraud, delivering justice and better support and protection for thousands of victims across the country.
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